By Leza Raffel It should come as no surprise that one of the best way to attract new customers and promote new services to current customers is with a great marketing campaign. Before you jump right in, however, it’s important to remember some ground rules that will help ensure your campaign is successful. There are many good business marketing methods, but beware: there are also countless ways to spend money without getting results. If you …

Get the Feedback You Need Before Taking Action By Leza Raffel How do you assess your company’s effectiveness or determine what’s working and what’s not when it comes to client service, sales or marketing? The answer seems easy: You ask. But how do you ask? What are the right questions? Will the answers enable you to extract important information and make substantive changes or simply confirm errant assumptions? Businesses that survive and thrive in the …